The following expressions shall have the following meanings:
1.1 "Company" means [EVENT HIRE HUB, LONDON EVENT HIRE].
1.2 "Client" means "YOU" or any third party, individual, partnership, Company, or other organisation or entity named on the contract intending to procure the Company's products and services. The Client takes full responsibility for the products under the following terms and conditions.
1.3 "Terms and Conditions" means the terms and conditions as set out in this document and any subsequent terms and conditions agreed in writing by the "Company".
1.4 "Booking Confirmation" means the contract between the "Company" and the "Client for agency services incorporating these Terms and Conditions.
1.1 PAYMENT: The Client is liable to make full payment on receipt of the invoice on all hire services below £1,000; otherwise, a 50% down payment is due on receipt and balance due 4 weeks before the event date.
1.2 CHARGES; The Company holds a minimum call-out charge on delivery orders, and all Hire of items less than 30 in quantity will be charged at the premium rate to meet our minimum call-out charge.
2.1 STANDARD DELIVERY & COLLECTION: Event production transport is charged at £2 per mile of London / M25 each way of delivery and collection and £3 per mile each way for outside London / M25 for items with standard drop off and do not require labour on transit vans. Mileage is rounded up to the next 5 miles in accordance with insurance, tax, service, and mechanical breakdown e.g., a 1.6 miles journey is charged at 5 miles, and 17.5 miles is set at 20 miles.
2.2 FURNITURE DELIVERY & COLLECTION Furniture or items that require manual handling labour to load and unload are charged at a fixed rates advertised. These fees are the minimum; the exact cost is subject to how many men service it requires to fulfill the job.
2.3. DELIVERY INSURANCE & LIABILITY: The Company's insurance only covers our products in storage and transit by our drivers hence there would be no holding deposit required when delivering and collecting to a venue on our care. The Client holds liability for our products in their own care and must hold their own insurance when collecting our products.
3.1 DELIVERY METHOD: The Company will deliver all chairs stacked; the company staff will not unstack chairs unless otherwise pre-booked and paid for.
3.2 The Client is responsible for arranging with their decorator/venue management/hotel porters or whoever is managing/coordinating your event with the floor plan to unstack the chairs, fit the pads, and put them around the tables, our hire services only cover the driver to deliver stacked furniture, packed products and must collect the chairs stacked after your event, our drivers are not qualified to style a room neither are they aware of your event logistics i.e. how many guests are seated on each table, etc.
3.3: Extra Charges: The Company will charge £50 extra per 100 chairs for non-ground level i.e., upper level or basement, £24 for London ULEZ ZONES, £12 for congestion charge zoned venues, all items must be packed, placed in containers provided and ready for collection or chairs stacked and seat pads bagged by the agreed date and time you have provided and stipulated on the job-sheet received.
4.1 DAMAGES & SECURITY DEPOSITS: The Company will charge a security deposit for all items the Client collects up to 50% of its original cost which will be returned on satisfactory receipt of the items.
4:2 The Company will charge the Client If applicable, any breakage of items whilst in client care i.e., chairs is charged at £30 for chivari £50 for ice chairs or £150 for Dior and Louis Chairs, the vase is £30 upwards per glass vases, £50 per metal centerpieces i.e. candelabras, £100 glass chandeliers, table linen and chair cover at £20 and £5 respectively; any loss or damage of chair pads incur £30 each for Louis and Dior chairs and £10 for chivari and ice chair seat pads, £10 for glass charger plates and £5 for acrylic plates.
4.3 Damage charge for all other items not mentioned above whilst in Client's care will attract a charge, such i.e., dance floor, up-lighters etc will be made known to Client if applicable.
4.4 Deposit Refunds: whereby a holding damage deposit has been charged to dry hired items, the full damage deposit will be returned to the Client no later than 48 hours in the same method of payment upon receipt of hired items in satisfactory condition.
4.5 CHANGES & CANCELLATIONS: Changes are allowed up until 14 days before the event, all changes must be made in writing to us,
As with UK cooling-off standard period cancellations are permitted within 30 days after booking for a full refund MINUS the date security retainer deposit which is NON-REFUNDABLE under any circumstances. All changes and cancellations are subject to a £50 cancellation administrative fee deducted.
5 FORCE MAJEURE: Business Interruption e.g. Covid-19: In the cause of interruption by cause of nature or any other unforeseen occurrence that may cause disruption to business and life in general i.e. quarantine we will allow a) Change of Date up to a maximum of 3 changes allowed b) Cancellation outside our 30-day cancellation policy to allow cancellations following the 2015 consumer rights Acts and issue a full refund on all services not rendered but retain products that have been purchased, booked or customised solely for your event.
GOVERNING LAW These terms and any dispute arising out of or in connection with their subject matter shall be governed by English Law.